Pre-Order Policy

General Conditions

• Pre-orders are advance purchases for items that have not yet been released.
• Release dates are provided by manufacturers and may change without notice. We cannot guarantee exact release or shipping dates.

Payment Timing

• Payment for pre-order items is charged immediately at the time of purchase, not on the release or shipping date.

Pre-Order and In-Stock Items

• If you place an order that includes both pre-order and in-stock items, your order will not ship until the pre-order item is released.
• If you want in-stock items sooner, please purchase them in a separate order.

Multiple Pre-Orders

• If you purchase multiple pre-order items with different release dates in the same order, all items will be shipped together once the final pre-order item is released.
• If you would like items shipped separately as they become available, please place separate orders.

Cancellations

• Pre-orders are generally non-cancellable.
• If a pre-order is combined with in-stock items, cancellation is not possible.
• For pre-orders only, cancellation may be considered if you contact us before shipment has been arranged, but acceptance is not guaranteed.

Adding to a Pre-Order

• We do not accept additions to existing pre-orders after they have been placed.
• Combining shipments with other orders is not available for pre-orders.
• Please place a separate order for any additional items you wish to purchase.

Shipping Surcharges Due to Extraordinary Circumstances

• In the event of a sudden and significant increase in shipping costs caused by extraordinary circumstances — such as geopolitical conflicts, energy crises, or major disruptions to international logistics — we reserve the right to invoice an additional shipping surcharge at the time of shipment.
• If such a surcharge applies to your order, we will notify you before shipment. You will have the option to cancel your order if you do not wish to proceed with the additional charge.
• This applies to all pre-orders regardless of when they were placed.

Additional Terms for US Customers

• For shipments to the United States, customs duties are collected in advance at checkout (DDP – Delivered Duty Paid).
• If the duty rate changes between the time of your pre-order and the release date, we will adjust accordingly:
  • Any excess will be refunded to you.
  • Any shortfall will be invoiced before shipment.
• Customs duties are calculated based on the country of origin of the product. At the time of pre-order, the country of origin may be provisional, as manufacturers do not always disclose it in advance.
• If the actual country of origin differs at the time of release, duties will be recalculated, and any difference will be refunded or invoiced.

Important Notice

• Release dates, product availability, and final specifications are determined by the manufacturer and may change without notice.
• We cannot accept responsibility for delays or cancellations from the manufacturer.
• By placing a pre-order, you agree to the terms of this Pre-Order Policy as well as our other store policies.