As a general rule, we do not accept any cancellations or changes to orders.
Please consider carefully before placing your order.
However, if you wish to cancel your order for unavoidable reasons, please be sure to contact us via the contact form.
If we are able to cancel, we will do so.
However, even if you haven't received a "shipped" notice, we may decline to cancel if our shipping part has already started preparing the shipment.
Also, please understand that we may ship your item before we read your email.
The number of cancellations will be counted by us, and once the number of cancellations exceeds the criteria we set,your account may be closed without any notice and you may no longer be able to use our store.
[Cancellation of pre-order]
This is the same as above.
However, if you cancel a very popular pre-order item, it will be considered a nuisance.
(Especially if you have ordered a large number of stock.)
Because even though many people came to our store for it, the item might be already sold out so they couldn't buy it.
If you hadn't bought it,they could have bought it.
Therefore, even if it is your first cancellation,your account may be closed and you may not be able to use our store.
We sell a lot of popular items in limited quantities and rare used items that are only in stock for one item,
so we appreciate your understanding that we will be strict about cancellations.