Can I cancel my order ?

We generally do not accept cancellations or changes to your order. Please think carefully before making a purchase.

If you need to cancel due to unavoidable reasons, contact us via the contact form.

Potential issues with cancellation include:

1. Your package might be shipped before we process your cancellation request. If packing has started, we may not be able to cancel.
2. Pre-order cancellations are only allowed if no in-stock items were purchased simultaneously.In-stock items held together with pre-order items are stored in a dedicated warehouse and cannot be canceled.
3. Cancelling orders for popular items or large purchases may lead to your account being locked.