Policy

  • Custom Duty Policy

    Custom duty is completely buyer’s responsibility in our store. In our store custom duty is completely buyer’s responsibility. When you buy items on our store, you need to agree this Custom Duty Policy. You may be charged for handling fees and Custom Duty when your pack passes through customs. A...
  • Return Policy

    Japan You Want TMGC Store : Return Policy We can accept the return. The return is sorted to 3 kinds. 1.Buyer's responsibility - Return cost is paid by customer. You need to ask to us within 14 days since the pack arrived at your hands. Change mind, not reading the description, or mistake purc...
  • Condition Policy and about Pictures of our Stocks

    Label of Condition Our store labels products with the following types: You can see them at the beginning of the product title. NEW: Not Opened.Basically Sealed. USED: Used item, Playable. Our Used Items are All Working Tested.  ****Products that it has been more than a few years since releas...
  • Prohibited

    If we determine that your conduct falls under any of the following prohibited acts, we will refuse your future use of our website without notice and will not respond to any further inquiries. 1.Opening dispute/chargeback case We always do respond to all troubles such as non-delivery or product ...
  • Important Notice for UK Customers: Regarding the revision of the UK VAT law

    Important Notice for UK Customers : Regarding the revision of the UK VAT law As of January 1, 2021, retailers will have to collect VAT from customers and pay it to the UK government for orders under £135. In order to do this, we need to register as a UK VAT vendor, but we are sorry to say it's d...
  • Shipping Policy

    Shipping Method After you add items to your cart and register your address, you will see the available shipping methods and shipping costs. Our shipping method is basically DHL EXPRESS. (For DHL remote areas, EMS may be set up.) DHL Express w/Tracking (Signature Required - under COVID19, it ma...