-
Shipping Policy
Available Methods:
We currently use FedEx and Japan Post EMS as our shipping carriers.Depending on your country, only the methods available for your region will be displayed at checkout. You may select from those options at the time of purchase.
FedEx International Connect Plus
Main method, usua...
-
Custom Duty Policy
General Responsibility
Customs duties and import taxes are entirely the buyer’s responsibility. When you place an order, you agree to this Custom Duty Policy. These charges are determined and collected by your country’s customs authorities, and they are not revenue for our store.
Invoice Declara...
-
Return / Refund Policy
General Cancellations
Orders cannot generally be canceled once placed.If you contact us before your order has shipped, we may be able to cancel it.If shipping has already been arranged, cancellations and refunds will not be accepted.
Pre-Order Cancellations
If a pre-order is combined with in-sto...
-
Pre-Order Policy
General Conditions
Pre-orders are advance purchases for items that have not yet been released.
Release dates are provided by manufacturers and may change without notice. We cannot guarantee exact release or shipping dates.
Payment Timing
Payment for pre-order items is charged immediately at the...
-
Terms of Prohibited Conduct
To ensure fair and safe use of our store, the following actions are strictly prohibited:
Chargebacks
Initiating a chargeback despite our compliance with stated policies.
Bulk Purchases of the Same Item
Large-quantity purchases of the same product, regardless of resale intention.
Refusal to Pay C...
