Can I add items to my pre-order that has not shipped yet?

Yes, it is possible to add items to an existing pre-order, but you must follow these steps:

1. Place a new order with the additional items.
2. On the shopping cart page (not the checkout page), write in the Order Notes section: “Please combine this with pre-order # [your order number].”
3. Without this note, we cannot guarantee your orders will be combined. Email requests alone are not sufficient.

When we combine orders:

• All items will ship together once your pre-order is ready.
• Any excess shipping fees will be refunded when the package is dispatched.
• Because a manual customs invoice must be created, combined shipments are processed after regular orders. This means release-day shipping cannot be guaranteed.

If receiving your order as quickly as possible is important, we strongly recommend placing separate orders instead of combining them.