Although you need to make payment at once to apply the combined shipping cost, but we will usually accept this offer if possible.
But if we do it, We will refund only the amount actually exceeding the real cost. ( Not the whole of either shipping cost )
It’s not the same as our standard rule of “Only highest price applying”. Please understand.
For example : You placed 2 orders separately .
Order 1 : shipping : $9
Order 2 : shipping : $10
Totally you paid $19
When you ask to us to combine them after you bought separately,
if our standard combined shipping service (“Only highest price applying”) applied :
$19(you paid)- $10(only highest cost) = $9 will be refunded.
But actually in this case ,,,
$19(you paid)- $12 ( **Real Cost ** ) = $7 will be refunded.
Because our combine shipping service (Only highest price applying) is based on the thing we don’t need to do shipping procedure twice.
Usually many orders proceeding and our shipping section working carefully to avoid mistakes, irregular things make our work complicated and it may cause mistakes or make our work slow,Please understand.
When we combine different orders , it’s a little complicated for us so we can’t give same service in this case, please understand.
However, even if we combine your order, the shipping cost we actually pay may be more than what you paid.
order #1 shipping $16
order #2 shipping $16
You want to combine them, you paid $16x2 =$32 totally.
Espeically it happens you buy heavy items. In this case , we can refund any. Understand.
This means that even if you combine two or more different orders, the shipping costs may not be refunded.
The best way for you to ensure that you get the best shipping rates is to buy all your items at the same time. Only then will you save on our shipping charges.
About “Keeping your order for a while”
Sometimes you may want to keep your order and add some items on your order for saving the shipping cost by combined shipping.
we can keep your order for a while and you can combine some orders.
Please write the comment on the order notes of first order ,”Keep this order for a while “.
( ***please don't send message by email or social media message in this case, because our shipping part may proceed to ship out before we read your message. )
And you need to write the comment on each order about what we should do,
“Keep this order, too. Original order No. #00000”,
or “Ship All order , Original Order No. #00000 ” etc..
In this case, the refund amount is calculated by the same rule of above.
Notice : we can keep for 30 days since you placed first order, if 30 days have passed, we ship all automatically, Please understand.