Cancel or Change Your Order

• Can I cancel my order ?

  Orders cannot generally be canceled once placed. If you contact us before your order has shipped, we may be able to cancel it, but once shipping has been arranged, cancellations and refunds are not possible. Pre-orders combined with in-stock items: Cannot be canceled. Pre-orders only: Generally ...

• Can I add items to my pre-order that has not shipped yet?

  We are no longer able to combine orders or add items to an existing pre-order (including pre-orders) after it has been placed. If you wish to add items to an existing order, please cancel the existing order and place a new order containing all the items you would like. Please note that cancellati...

• Can I change the shipping address after I placed order ?

  You cannot change the shipping address yourself once an order has been placed. If you need to correct your address, please contact us with your order number and the correct address, and we will update it from our side if possible. Please note: Updating your address in your account will only appl...

• Can I add an item to my order if it has not shipped yet?

  We are no longer able to combine orders after they have been placed. If you wish to consolidate items into a single shipment, please cancel your existing order and place a new order with all the items you would like together. Please note that cancellations are subject to our standard cancellation...