Cancel or Change Your Order
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We generally do not accept cancellations or changes to your order. Please think carefully before making a purchase. If you need to cancel due to unavoidable reasons, contact us via the contact form. Potential issues with cancellation include: Your package might be shipped before we process you...
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Can I add orders to my pre-order that has not been shipped yet?
Yes, if your original pre-order has not yet shipped, you can still add items to it. Please place a new order that includes the additional items, and write a note in the shopping cart’s “Order Notes” section saying something like, “Please combine this with pre-order #-----.”We’ll ship everything t... -
Can I change the shipping address after I placed order ?
Unfortunately you can't change the address after you placed order from your side. Only from our side, it can be fixed. So please send a message with your Order No. and Correct shpping address. ( If you change the shipping address in your account page, it will be reflected from next purchase. It... -
My order has not shipped yet, please add the item to it???
If your order has not been shipped yet, it might be possible. Please contact us and please make purchase for additional item and write the comment about combine shipping on "Order notes" .If there is any excess shipping cost, it will be refunded when we ship them out. But it may be shipped before...