Orders

  • About Collabrattion with Instagramer, YouTuber etc

    It's a great honor to be offered by a very popular person. We would love to collaborate, but unfortunately, there is one important problem that cannot be solved and we have unfortunately declined all offers so far. That is, if you advertise some of our products, for example, many people may com...
  • About the card game BOX, Can I buy different kind of Box at one purchase ??

    About the card game BOX Our store is set up so that you cannot order different types of boxes at the same time. Our shipping rates are set to "Only Highest Cost Apply", which means you get the benefit of buying a lot of items at one time. However, with this setting, it is difficult to adapt to...
  • About the status of your order

    About the status of your order You can see your current order status in your account page after log-in. My Account >Orders>Press the Order No. The status of your order is as follows: Processing Your order was placed without issue and is currently awaiting shipment. Completed This means ...
  • Can I buy your items to sell them on my store ?? and any discount available for bulk purchase?

    We may set a limit on the number of items that can be purchased for popular products. It will be stated in the product description. However, there are often customers who intentionally purchase more than the limit, for example by using a different account. In such cases, we will unilaterally can...
  • Can I cancel my order ?

    Basically we do not accept any cancellations. Please consider carefully before purchasing. If you wish to cancel your order for unavoidable reasons, please contact us via the contact form. (We do not accept social media messages.) If we are still able to cancel your order, we will do it. B...
  • Can I change the shipping address after I placed order ?

    Unfortunately you can't change the address after you placed order from your side. Only from our side, it can be fixed. So please send a message with your Order No. and Correct shpping address. ( If you change the shipping address in your account page, it will be reflected from next purchase. It...
  • I forgot to apply coupon,,please refund the difference of coupon amount ?

    The system does not allow you to apply the coupon after purchase. And we can't apply coupon when you forgot to use. The reason is ,,, Our coupon usually has the restriction of "Only once per person" . We have to "refund" the coupon amount if we meet your request,  in this case, the custome...
  • I haven't received my Confirmation Email. ( or notice of shipped )

    "Order confirmation" and "Shipped" emails are automatically sent from our system. Sometimes automatic emails are into junk inbox, please check there first, If you can't find them also in the junk box, it means your mail provider blocking our automatic emails. In this case it's difficult to sen...
  • The coupon has been used and can no longer be used because the payment has failed.

    If a payment with a coupon is unsuccessful, the coupon code will be expired. The coupon will not be redeemable in this case. Our system also does not allow the code to be reissued or returned to unused. Please be sure to check your payment method carefully before making a payment.
  • This is a Gift to my Friends..

    >>This is a Gift to my Friends.. If you would like this to be "gift-wrapped", then we are sorry but we do not offer wrapping services. Also, if you are asking us to mark a commercial invoice as a gift, we are unable to do so. The meaning of "Gift in the Commercial Invoice" is that we are...
  • What is "Tag of Quantity Restiction",,I can't add the items in card anymore..

    Usually the product of "Memo pad", "Note book" etc (Heavy items when you buy many stocks) has the tag of "Quantity Restriction", You can buy them within 10 stocks totally at one purchase, If you want more, please make purchase twice separately, Thank you for your understanding, Best regards.
  • When my order will be shipped ?

    At first, please confirm your order status in your account page. Please log-in and visit "My Account" . About Order status, we explain below article, please refer it and check your order status. About the status of your order If you want to know "Handling Time" or "How long it will take to you...