Available Methods:
We currently use FedEx and Japan Post EMS as our shipping carriers.Depending on your country, only the methods available for your region will be displayed at checkout. You may select from those options at the time of purchase.
FedEx International Connect Plus
Main method, usually 3–7 days delivery. Longer during busy or holiday seasons. Doorstep delivery (For orders over $500, a signature is required). Track and arrange via the FedEx Mobile App
FedEx Tracking >>
Japan Post EMS
Typically 7–10 days delivery. Signature required. Handled by Japan Post in Japan and transferred to local postal services in your country (e.g., USPS, Australia Post, Canada Post).
EMS Tracking >>
Shipping Cost
Varies by country and product. Visible post-login, after adding items to cart and proceed to checkout.
Handling Time
Orders are usually shipped within 2–3 business days. May extend to 3–5 days during holidays or periods of high demand.
⚠️Customs Duties⚠️ (For more details, please refer to our Custom Duty Policy)
[USA (FedEx)] We ship on a DDP (Delivered Duty Paid) basis. Customs duties are charged at checkout and no additional duties are collected upon delivery. Please note that a FedEx Clearance Fee is included in the shipping cost.
[Other Countries] Shipments are DDU (Delivered Duty Unpaid). If customs duties are applied, you may need to pay FedEx (or your local postal service) at the time of delivery or afterward.
Restricted Countries
If shipping options do not appear at checkout for your country, it means we are currently unable to ship there.
Special Notes
[USA] No P.O. BOX addresses for FedEx.
[Italy / Mexico / Korea] Please include your tax code in the shipping address.
Remote Areas for FedEx
Additional charges apply for remote areas. Customers will be contacted via email for payment adjustments, change to EMS, or order cancellation. Remote area lists are updated monthly.
Returns
Returns are handled strictly in accordance with our Return/Refund Policy.