Available Methods:
The shipping methods and costs are visible after adding items to your cart and entering your address. They vary by country.
Currently, shipments to the U.S. are being handled with special measures—please refer to this article for more details.
FedEx International Connect Plus:
Main method, usually 3-7 days delivery. Longer during busy or holiday seasons. Doorstep delivery(For orders over $500, a signature is required). Track and arrange via the FedEx Mobile App.
FedEx Tracking >>
Japan Post EMS:
Typically 7-10 days delivery. Signature Required. Handled by Japan Post in Japan and local postal services in your country (e.g., USPS,Australia Post, Canada Post).
EMS Tracking >>
Shipping Cost:
Varies by country and product. Visible post-login, after adding items to cart.
Handling Time:
Orders shipped within 2-3 business days. May extend to 3-5 days due to holidays or high demand.
Special Notes:
USA: No P.O. BOX addresses for FedEx.
Italy/Brazil: Include tax code in shipping address.
Remote Areas for FedEx:
Additional charges for remote areas. Consultation via email for payment difference, switch to EMS, or order cancellation. Monthly updates on remote areas.
Returns:
FedEx: No refunds for any returns due to "Refuse", "Customs Duties", "Absence", "No Responce"or "Incorrect Address" etc...
EMS: 80% product refund (20% handling fee) for any returns due to the same reason as above. No shipping cost refund.
Other Conditions:
FedEx may require switching to EMS for oversized packages. All shipping information serves as a guideline; adjustments made as needed.