When the Pre-Order will be shipped ?
When your pre-order will be shipped depends on the item.
That's why we can't give you a definitive answer such as "We'll ship 2 days before the release date".
Some products arrive a few days before their release date, others arrive the day before or even worse, the day of their release.
For this reason, we ask you to assume that your pre-order will be shipped "between 2 days before and 2 days after the release date".
(Not counting Saturdays, Sundays and Japanese holidays.)
This is only a guide and not a promise. Thank you for your understanding.
How to check whether your order has been shipped or not
As soon as it arrives, we will start shipping as soon as possible, so please wait for the "Shipped" email from us.
If you did not receive the emails from us by something reason,please check your order status in "My Account" page.
ATTENTION ! - Please refrain sending us emails of "When my pre-order will be shippd?" -
We receive dozens of these inquiries a day at most around the release date.
We are a small shop, so if we start to respond to them, it will make shipping process slow.
In the case of very Popular Produt
In the case of very popular products, we usually receive hundreds of orders.
In this case, the first person to pre-order will be shipped first.
We're very sorry, but we're not a big store, so the number of packs we can ship in a day is limited.
For example, the 300th customer may be shipped one or two days later than the first customer.
If you want it to ship quickly, please place your order as soon as possible after Pre-Order started.
Thank you very much for your understanding.