I'm European Customer, I had to pay Import Tax but it must be No tax by ETA between EU and Japan ??

About the EU-Japan Economic Partnership Agreement (EPA)>>>

We are often asked the question:

“The imports and exports of EU countries and Japan should have been tax-free due to EPA, but they were taxed, Please pay tax instead of me”.

But There are requirements for this EPA application.

One of them is “the country of export is the same as the country of origin of the goods”.

We are based in Japan, but unfortunately the current country of origin for Tamagotchi is “China”.

Therefore, we must write “made in China” on the invoice.

It does not meet the EPA requirements and is subject to customs duties.

And if the product is "made in Japan", we need to get the document to apply this EPA to our export,

So please understand it's difficult to apply for your personal order on our store.

Thank you for your understanding.